The following procedure will guide you on how to take a screenshot on each device below. This screenshot can be sent to us to further explain any queries from your side or if requested by us.
- Press the Windows Key and PrtSc on your keyboard to take a screenshot. It will be saved on your Screenshots folder in the Pictures folder.
- Press the Shift, Command and 3 keys on your keyboard to take a screenshot. It will be saved on your Desktop.
- Press the Side and Volume Up button at the same time. Once the screen is captured, a thumbnail will temporarily appear in the bottom left-hand corner of your screen. If you would like to edit the thumbnail, click on it. If not, swipe left. The image will then be saved to your Camera Roll.
- Press the Power and Volume Down button at the same time. Once the screen is captured, it will be available in your Gallery.