It is important to "Safe List" our e-mail address in your e-mail provider since essential information is sent through e-mails containing account credentials, updates, promotions, and server maintenance dates. This will remove any possibilities of such e-mails ending up in your spam or junk folder. 

Step-by-Step Guide

  1. Click Settings.
  2. Choose Filter from the left-hand side.
  3. Click Add next to the Allow list section. 
  4. Type in our e-mail:
  5. Click Save