Two-Factor Authentication (2FA) is an extra security step needed to log into your account. This security step is mandatory.
You will not be able to Deposit, create a Trading Account or do an Internal transfer without setting up Two-Factor Authentication (2FA).
Click one of the below links:
- How to set up Two-Factor Authentication (2FA) via an Authenticator app.
- How to set up Two-Factor Authentication (2FA) via SMS.
- How to set up Two-Factor Authentication (2FA) via Email.
Want to change the method you are using?
You just need to disable the current method you are using and then enable the other method.
- How to disable Two-Factor Authentication (2FA) via an Authenticator app.
- How to disable Two-Factor Authentication (2FA) via SMS.
- How to disable Two-Factor Authentication (2FA) via Email.
Need to change the device you are using?
If you have lost the device you had Two-Factor Authentication (2FA) enabled on, you would need to contact our support team via Live Chat to assist you regarding this matter.